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All flowers
will be delivered within 24 hours after payment received. However if the orders are received on Sundays or public
holidays or festive seasons, the deliveries will be made on the
next day, or on the first working day after the holidays.
Deliveries on Sunday will only be made on festive seasons and
upon special requests. For deliveries on Sundays, orders must be
placed 1-2 days before delivery date. An extra charge RM20
will be levied on the delivery charge if it is not a festive
season.
To
avoid any late deliveries especially on Valentine's Day,
Mother's Day, and other festive seasons, customers are advised to
make orders at least two days earlier to ensure the availability
of stocks. However we do not guarantee the deliveries will be
made on time.
If
under certain unfortunate circumstances whereby we are unable
to fulfill your order, then we would either reverse the credit
card transaction, or attempt to fulfill the order again, subject
to your preference.
If the
recipient is not at home during the delivery time, the dispatch
will leave a note asking the recipient to call the florist's
shop and arrange a convenient time for redelivery. However a
small amount may be charged by the florist depending on the
recipient's location.
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